Current Job Openings

Senior Customer Service Representative

Salary: $20.00 - $23.00 per hour

Full-Time Position - No Remote Work
8:00 a.m. – 4:30 p.m.
Monday through Friday

Work Location
Tri-State Printing
120 Bester Street
Hagerstown,  MD 21740

Tri-State Printing is growing! We are adding to our dynamic team and are currently looking for a Senior Customer Service Representative. The ideal candidate will strive to enhance the print buying experience of existing customers and prospects; responding in a quick and friendly manner to all customer inquiries. The Senior Customer Service Representative will work closely with the sales department to target accounts and assist in bringing in new business. Work with a team that offers a friendly work culture, competitive wages and great working conditions.

Essential Skills Needed

  • Excellent communication skills: telephone, electronic and face-to-face
  • Good time-management skills
  • Detail-oriented
  • Able to manage multiple tasks within the work day with ease
  • Problem solver: able to work with customers to resolve questions and concerns
  • Work well with others – good team member
  • Basic computer skills

Education

  • High School or above

Benefits

  • Health Insurance (company pays 50%/single coverage for full-time employees)
  • Dental Insurance (company pays 50%/single coverage for full-time employees)
  • Vision Insurance (company pays 50%/single coverage for full-time employees)
  • Paid Time Off
  • Retirement Plan